What We Do
Three Ways We Can Help
Mechanical Service & Cleaning
A thorough clean and service for hand-wound and automatic movements. Opened, examined, freshly lubricated, and regulated. Well suited to daily-wear pieces that have begun to run inconsistently.
- Full movement disassembly and ultrasonic clean
- Fresh lubrication and regulation
- Exterior clean and seal check
- Service warranty on completion
Crystal, Crown & Seal Renewal
Focused repairs for scratched crystals, worn crowns, and tired gaskets. We fit suitable replacements and reseal the case before testing its resistance — so the watch feels sound again.
- Crystal replacement (mineral or sapphire)
- Crown and stem restoration
- Gasket renewal and case resealing
- Parts and costs confirmed beforehand
Heritage Timepiece Restoration
In-depth care for older and inherited watches. Movement wear, dial conservation, period-correct parts — returned to dependable use while respecting the piece's age and character.
- Honest assessment and written plan
- Period-correct or sympathetic parts
- Dial and case conservation
- No surprises — agreed scope throughout
Why Choose Us
What Sets Our Workshop Apart
Trained Horologists
Our watchmakers have formal training in mechanical horology and have worked on movements from pocket watches to complex automatics. The work is done by hand, carefully.
Clear Communication
We explain what we find before starting any work, agree on a plan together, and keep you informed along the way. Nothing proceeds without your understanding and consent.
Realistic Timelines
Good watchmaking cannot be rushed. We give honest estimates and hold to them. Most services complete within a few weeks, and we'll always let you know if anything changes.
Service Warranty
Completed services carry a written warranty covering the work performed. If an issue arises related to our work within the warranty period, we address it at no additional charge.
Northern Thai Roots
Our studio is on Nimmanhaemin Road in Chiang Mai — a city that respects craft. Clients appreciate the calm studio atmosphere and the lack of pressure that larger service centres can carry.
Heritage Sensitivity
Older watches are treated with particular care. We favour conservation over replacement wherever possible, and we source period-appropriate components for pieces where originality matters.
Ready When You Are
Is Your Watch Due for Some Attention?
Bring your piece to us or reach out first — we're happy to discuss what your watch may need before any commitment is made.
[email protected] · 88 Nimmanhaemin Road, Chiang Mai
Questions & Answers
What People Often Ask
How do I know if my watch needs a service?
Common signs include gaining or losing more than a minute per day, the movement stopping unexpectedly, difficulty winding or setting, or moisture appearing beneath the crystal. Even without symptoms, most mechanical watches benefit from a service every four to seven years to keep the lubricants working properly.
How long does a typical service take?
A standard mechanical service generally takes two to four weeks from the time we receive the watch. Crystal and seal work is often quicker — sometimes within a week. Heritage restorations take longer depending on parts sourcing and the extent of work. We'll give you a realistic estimate at the outset and keep you updated throughout.
Do you service all watch brands?
We work on a wide range of mechanical and hand-wound watches — from everyday Japanese and Swiss movements to vintage European pieces. We're honest about the limits of our tooling and parts availability. If a watch is beyond our current scope, we'll tell you clearly and, where we can, suggest a specialist path.
What does the service warranty cover?
Our service warranty covers the labour and parts supplied during the completed job. If a fault directly related to our work appears within the warranty period, we'll look at it and correct it at no charge. The warranty does not cover new damage, accidental impact, or water ingress if the watch was used outside its rated depth after sealing.
Can I get an estimate before committing?
Yes — and we encourage it. You're welcome to bring the watch in or contact us with a description and photographs. We'll give you a realistic estimate and explain what the work involves. Nothing is started without your agreement, and for heritage restorations we put the assessment in writing first.
Do you restore watches that belonged to family members?
These are some of the pieces we care most about. Family heirlooms and inherited timepieces deserve a thoughtful approach — one that respects their history. Our heritage restoration service is designed for exactly this kind of work, balancing function with the preservation of originality wherever possible.
Is there a charge if you assess the watch and I decide not to proceed?
An initial conversation and a visual inspection are free of charge. If a more detailed diagnostic is needed — for example, opening a movement to assess internal condition — we'll discuss any assessment fee with you beforehand so there are no surprises.
Find Us
Our Workshop in Nimmanhaemin
88 Nimmanhaemin Road, Suthep, Chiang Mai 50200
Contact Us
Send Us a Message
Workshop Details
Phone
+66 53 217 690Address
88 Nimmanhaemin Road
Suthep, Chiang Mai 50200
Thailand
Workshop Hours
Tuesday – Saturday: 10:00 – 18:00
Sunday & Monday: Closed
Walk-ins welcome during open hours
Tell Us About Your Watch
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